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Tag Archives: customer story

A long walk back – Toast’s 20-day recovery


When a mystery illness paralysed Clare McClintock’s super-fit dog, Toast, it took 20 days in intensive care to get him back on his feet. Luckily, writes Amanda Riley-Jones, Petplan was there to help. From the PetPeople magazine archive Toast, a …

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Bumbles is back in good health

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When Stephanie Carrington’s rescue cat Bumbles was diagnosed with asthma, Petplan ensured that her vet bills were covered… My cat Bumbles has been diagnosed with feline asthma, and I’m so glad I went with Petplan for insurance. I adopted Bumbles …

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Real-life story: one cat’s amazing sense of smell


We’ve received this extraordinary account of a cat’s sense of smell from Petplan customer Margaret Wendy Harris of Northwich, Cheshire, and we just had to share it with you. Hope you like it!

Dear Petplan,

I have just discovered that a cat’s incredible sense of smell could play an important role in helping people to identify their kith and kin. Many years after being adopted as a baby, I made contact with my natural brother for the first time. Incredibly, my six-year-old shorthaired cat, Megan, has confirmed that we are from the same flesh and blood. Normally, she runs upstairs when strangers – particularly men – call to our home.

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