Category Archives: Petplan customer stories

Video: an amazing real-life recovery story

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Posted on April 30, 2012 by Petplan

Sue Millard will never forget the distraught call from her daughter Rebecca, on 6 August last year, after her beautiful Collie-Spaniel cross Ben suffered a 35-foot fall. Here is the story of his amazing recovery back to health. From the current edition of PetPeople magazine.

‘My daughter had been out walking on a forestry road when Ben went through a hole in a fence and over a sheer drop. His injuries were so bad that he’d been rushed to the hospital.’

Looking back, Sue admits that the next few days were a blur for the whole family: ‘Ben was in such a state – it was touch and go whether they could save him. None of us got much sleep. We cried so much – we thought we’d lose him. Read more >

Posted in PetPeople magazine archive, Petplan customer stories | Tagged , , , |

Customer story: dealing with diabetes

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Posted on April 16, 2012 by Petplan
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Weeks after getting her characterful cat Horace, Janet Parnell discovered he had diabetes. Luckily, a Petplan Covered for Life policy means Horace gets all the treatment he deserves. From the current issue of PetPeople magazine.

The moment she spotted Horace on The Blue Cross website, Janet Parnell knew he was the cat for her. ‘It was love at first sight,’ she says.

However, within a few weeks of starting his new life, Janet and husband David became concerned that Horace was drinking excessively, sleeping a lot and not grooming. Read more >

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A long walk back – Toast’s 20-day recovery

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Posted on December 15, 2011 by Petplan
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When a mystery illness paralysed Clare McClintock’s super-fit dog, Toast, it took 20 days in intensive care to get him back on his feet. Luckily, writes Amanda Riley-Jones, Petplan was there to help. From the PetPeople magazine archive Toast, a … Read more >

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Bumbles is back in good health

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Posted on November 28, 2011 by Petplan
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When Stephanie Carrington’s rescue cat Bumbles was diagnosed with asthma, Petplan ensured that her vet bills were covered… My cat Bumbles has been diagnosed with feline asthma, and I’m so glad I went with Petplan for insurance. I adopted Bumbles … Read more >

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Real-life story: one cat’s amazing sense of smell

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Posted on November 17, 2011 by Petplan
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We’ve received this extraordinary account of a cat’s sense of smell from Petplan customer Margaret Wendy Harris of Northwich, Cheshire, and we just had to share it with you. Hope you like it…

Dear Petplan,

I have just discovered that a cat’s incredible sense of smell could play an important role in helping people to identify their kith and kin. Many years after being adopted as a baby, I made contact with my natural brother for the first time. Incredibly, my six-year-old shorthaired cat, Megan, has confirmed that we are from the same flesh and blood. Normally, she runs upstairs when strangers – particularly men – call to our home. Read more >

Posted in Petplan customer stories, TitBits: news and more | Tagged , , , |

Jay the dog and Petplan – a long-term relationship

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Posted on May 3, 2011 by Petplan
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Dog Jay’s long-term health conditions meant he was always at the vets. Fortunately owner Catherine Humphreys’ Petplan policy made things that bit easier

Petplan has helped out my 11-year-old rescue dog Jay on numerous occasions during his life. His problems started when he was only one; his mouth was itchy all the time and, although he never broke the skin, he would scratch it all the time. Read more >

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Older pets rule!

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Posted on March 14, 2011 by Petplan
Silvana Stratford Pet story

Here’s a lovely story we received from a Petplan customer whose “pet family” has lived to a ripe old age – and still brings her joy

I just wanted to say a big thank you to Petplan for helping my geriatric family live to a ripe old age. My “pet family” consists of a 17-year-old shorthaired tabby Pandora, the matriarch; her 16-year-old sidekick Read more >

Posted in Petplan customer stories, Veterinary problems | Tagged , , , , , , |

Supercat’s 10-storey fall

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Posted on January 17, 2011 by Petplan
Shale the cat

When ‘Supercat’ Shale had a horrific fall, her owner feared the worst. Here’s how she fought her way back to health

We have two cats, Shale and Sable. We often call Shale ‘Supercat’, because when you hold her she likes to stretch out her legs in front of her, as though she were flying. We live on a top floor flat, with an outside roof terrace and a wide wall surrounding it. We installed a cat flap to allow the cats freedom out onto the terrace. Read more >

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Lucky’s lucky return to health

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Posted on January 12, 2011 by Petplan

Here’s a lovely letter we received from Margaret Mortham, whose Petplan policy has been essential in saving her cat Lucky. Read more >

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